Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Who is DrewsWoodcraft(DWC) and Shop210Craftworks?
DrewsWoodCraft (DWC) is a Disabled Veteran owned and operated Small Business specializing in prototyping and production of items for various industries, as well as production of DWC’s own line of wholesale/retail products under the brand name Shop210Craftworks.
Contact:
Mailing: 210 Manatee Street Cape Carteret NC 28584
Phone: 910.340.0403
email: drew@drewswoodcraft.com
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
We DON’T share data… with anyone for any reason. However, Purchases are made using third party (PayPal) processing, and you’ll have to check with them to see what they do with your information.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Return Policy:
If your item arrives broken or non-functional, please contact the store and arrange for an RMA to be authorized. All effort is made to keep you, the customer, pleased with your purchase. You have 60 days from receiving the product to initiate a return. A RMA will be issued and a return label emailed to you to affix to the packaged product. A refund, if this is the route you choose, will be issued within 5 days of the returned item.
Shipping Policy:
We ship via common courier be it USPS, UPS or FedEx. We generally don’t upcharge other than their costs, however, some items are heavily packed to protect them during transit.
We ship the items immediately upon creation and inspection- and will have your item(s) out the door within 5 days of order completion unless and especially if it is a heavily customized piece. Any delays will be communicated to you directly.
Generally, we don’t provide tracking number unless there is a problem- at what point we will, and will do our own investigating right along side you!
